Online Counselling

If we have agreed to work together online, to help ensure your sessions are safe, private and effective, please ensure the following:

You have access to a private, confidential space where you will not be overheard or interrupted. If privacy cannot be maintained, the session will not be able to go ahead.

You have a reliable internet connection and a device with a working camera and microphone.

Your device is fully charged or connected to a power source.

You join the session on time using the agreed video platform.

You minimise distractions by switching off notifications and avoiding multitasking during the session.

You use headphones or earbuds if appropriate to help maintain privacy.

No one is present in the room, even if they are not visible on screen.

Technical difficulties

If we lose connection, I will attempt to reconnect once. If this is unsuccessful, I will contact you using the telephone number you have provided to discuss whether we can continue the session.